Responsible Gaming
Entertainment, Not Income
At RocketPlay Casino, we believe gambling should be enjoyed as entertainment only. Casino games are games of chance designed for fun, not as a way to make money or solve financial problems. The odds always favour the house in the long term. Please gamble responsibly and only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to gamble online. RocketPlay Casino is only available to players who meet this legal requirement. If you are under the legal gambling age, please do not attempt to register or play. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please reach out for support:
- Chasing losses by gambling more to try to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money needed for essential expenses (rent, food, bills)
- Spending more time and money gambling than intended
- Feeling anxious or irritable when not gambling
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling a loss of control over your gambling behaviour
- Using gambling to escape problems or difficult emotions
- Lying about the amount of time or money spent gambling
Self-Help Tools & Controls
RocketPlay Casino offers several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular notifications about how long you've been playing and how much you've spent
- Self-Exclusion: Take a break from gambling by temporarily or permanently suspending your account
- Session Time Limits: Set automatic logout times to limit playing sessions
- Account Closure: Permanently close your account if needed
To access these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with gambling, help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7)
United Kingdom
- GamCare – Support, advice, and counselling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and referrals
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung – Federal centre for health education
www.bzga.de
Need Help?
If you are experiencing problems with gambling, please know that support is available. Reaching out for help is a sign of strength, not weakness. Whether you choose to speak with a trusted friend, family member, or a professional counsellor, there are people ready to assist you.
Don't wait – contact one of the support organisations above today if you or someone you care about needs help.
Remember: Gambling should be fun and entertaining. If it's no longer enjoyable, it's time to seek support.